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Blockchain – The Trustless Trust the World is Going After

Blockchain – The Trustless Trust the World is Going After

Technological advancements are becoming more of a routine affair than a breakthrough news these days. You look around and there is something new – in a phone, television, wearable device, air conditioner, speaker – the list goes on. Once the dust kicked up by new innovations settles down, we get the time to take a […]

Robotic Process Automation – Fact, Fiction and Opportunities

Robotic Process Automation – Fact, Fiction and Opportunities

Introduction of computers in banks and mechanical robots on production floors seem to have happened a long time ago. These concepts of automation revolutionized industries forever and set new benchmarks in terms of efficiency and quality. Robotics Process Automation (RPA) is a software industry’s counterpart to production line robots. Present decade has seen evolution of […]

Financial frauds – history, regulations and the way forward – III

Financial frauds – history, regulations and the way forward – III

Technological advancement is a continuous process which is changing our world on a daily basis. “Digital” has become a cross-industry buzzword and it keeps getting deeper into our lives, thanks to path-breaking technologies of the modern world such as Blockchain, Machine Learning, Artificial Intelligence, Robotics Process Automation, Internet of Things (IoT), Cloud Computing, etc. All […]

Financial frauds – history, regulations and the way forward – II

Financial frauds – history, regulations and the way forward – II

Continuing with our series on large scale financial crimes, we turn our attention to the past century. It has witnessed frauds of unprecedented magnitudes and complexities that wiped billions of dollars off stock exchanges and robbed people of their life savings. With the advent of 20th century, the world started getting closer. The new manufacturing […]

Evolution of Banking (and Frauds!) – Part I

Evolution of Banking (and Frauds!) – Part I

In a modern, digital age, global data breach incidents feature in news more frequently than what we are comfortable with. Cybersecurity, which used to be a luxury until a few years back, has rapidly climbed the priority charts of Chief Information Officers (CIOs) of global organizations to merit the tag of necessity. Countries around the […]

Contact Center – Transform or Perish!

Contact Center – Transform or Perish!

Transform or perish is the IT equivalent of Darwin’s theory. As global organizations expand their footprint across continents, the number of customers required to be supported in real time increases at a staggering rate. When we are talking about tens of millions of daily contacts from customers, we need an integrated solution that can streamline […]

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