If defined in relation to a Virtual Hosted PBX, a traditional PBX system can be described within the following specifications: it is expensive and expansive and requires both too much hardware and maintenance.
Consequently, a hosted PBX should be cheaper and virtually hardware free, in addition to being easily maintainable. But, we’re still talking about private branch exchange? So how is this possible?
Well, in the case of a hosted PBX, the “PBX hardware” and the “PBX software” – for lack of better words – are located on a place different than your office. In our case, it is the Data Centre of IP Telecom, Ireland’s leading provider of Hosted Business Phone Solutions and one of our partners. The only thing you need from thereon to enjoy the benefits of Hosted PBX would be IP phones which, using a router or a firewall device, will connect to the Internet.
And, in a single sweep, you have saved about 70% of your costs, while eliminating on-site PBX maintenance costs, and retaining your existing phone numbers! Everything else – and this is where it really gets good – is a bonus: connecting multiple devices, contacting remote workers, HD quality voice, on-hold messaging, call recording. And even free training and unlocked handsets for all customers!