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August 07, 2023
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In a modern, digital age, global data breach incidents feature in news more frequently than what we are comfortable with.
Q
How long has your company been in business?
A
We have been registered as a company since 2007.
Does your company have a mission statement?
Yes we do, you can find it at the top of our technology challenge page.
I have a support query, how can I get in contact with your support team?
Sure, you can either email our support at dee.ie team or use our live chat and get instant support.
Do you do Managed IT Support?
No, we used to do a lot of Managed IT Support, but this has been confined to existing clients only, sorry probably not the answer your looking for but we have build so many lasting relationships we couldn’t bring ourselves to end there support.
We seen you built a few successful ecommerce stores, can you build us a Magento ecommerce Store (Adobe Commerce) too?
No, our company is now only focused on its key operations which are IT Consultancy, Software Development and IT Contractors supply. Don’t give up just yet we could possibly supply a software contractor that could help you on your adobe commerce journey.
What is this privacy promise, I have never heard of one before?
Oh, this is simple, we like to keep things simple. Professional Grade Privacy as standard, unless we ask first and clearly, we will never trick you by adding you to a sales or other digital auto ‘torture’ lists. We won’t track you, profile you or sell your data to data vultures or data mines. There will be no weird or creepy things happening with your data. All our services come with elevated discretion as standard.
How can I apply for a role in your company?
If you have that special spark, tech is your thing, then we would certainly like to hear from you. We have a dedicated jobs section on our site, you will find the roles we have open and the process required for applying.
We have an emergency; how fast can your IT Consultants get involved in our project?
Absolutely, we're here for you! With our extensive experience and skilled team, rest assured that your situation isn't our first rodeo with IT project realignment, and it certainly won't be the last. Thanks to our robust continuity of supply, we're well-positioned to step in swiftly when unexpected situations arise. We're ready to take your IT emergency head-on and understand just how crucial these moments can be. So, let's dive right in and start working on a solution together.
What are your pricing models and payment terms, and do you provide transparent cost estimates for consultants and IT projects?
Absolutely, we believe in complete transparency and fairness when it comes to our pricing and payment terms, we allow for accounts to be settled in, EUR, USD and GBP. Our pricing models are designed to cater to a variety of needs, and we're more than happy to walk you through them in detail. As for payment terms, we strive to keep them as flexible and accommodating as possible to align with the goals of the project. When it comes to cost estimates for our consultants or IT project related services, we provide written, detailed and transparent quotations, showing methodologies so you know exactly what you're paying for and how to control costs going foward. We're here to answer any further questions you may have to ensure you feel comfortable and informed.
Can you help me understand more about what exactly your team is capable of?
Our team is a uniquely exceptional group with a comprehensive understanding and experience in three main areas. Firstly, as IT Consultants, provide, advise & implement complex technology strategies. Secondly, we excel in Software Development, crafting bespoke software solutions that cater to unique needs. Lastly, we supply IT Contractors, providing expert personnel for those times an extra set of skilled hands on deck are required.
How can your IT consultants help our business become more efficient and competitive?
Our IT consultants prioritize productivity, using their expertise to ensure you get the most out of your IT systems. By using technology effectively, rather than makeshift solutions, we can drastically enhance the competitiveness of your business, in your industry.
Are your IT consultants able to help us in our digital transformation journey?
Yes, our consultants can assist at any stage of your digital transformation journey. Engaging us from the planning stages ensures cost-effectiveness, but if you're already into your project and require expert assistance, we're just a live chat away.
What are the advantages of outsourcing IT Consultancy to you versus having an in-house team?
Outsourcing IT consultancy brings diverse and comprehensive experience to your project, providing an unbiased perspective focused on your project's goals. Our services are flexible, scalable, and usually more cost-effective than maintaining an in-house team.
How do your IT consultants maintain the security and data privacy of our data?
We take data security and privacy seriously. Our contractual agreements include stringent confidentiality clauses to safeguard sensitive information. The level of confidentiality we offer our clients goes beyond our privacy promises to site users. Privacy is a serious matter and should be treated as such.
Do your IT consultants advise on implementing cloud computing and data storage solutions?
Yes, our consultants can guide you on implementing cloud solutions. As independent consultants, we provide unbiased advice based on your project requirements and budget, considering both current and future needs.
Do your IT consultants advise on adopting emerging technologies, such as AI and machine learning?
Absolutely, with our experienced software development division, we've worked extensively with emerging technologies. We leverage this experience to craft tailored solutions for your business needs.
Can your IT consultants help our business improve their IT infrastructure, network, and systems?
Yes, our consultants can guide and deliver improvements to your IT infrastructure, network, and systems, keeping your business operations efficient and reliable. Not just planning but delivery of the plans.
What measures do your IT consultants take to protect sensitive business information and ensure confidentiality?
We prioritize confidentiality in our services. Our contractual agreements outline the responsibilities of both parties regarding sensitive information. Rest assured, we treat your business information with the utmost care.
Are your IT consultants able to support our company in the development and implementation of IT policies and procedures?
Yes, our consultants can help craft and implement effective IT policies and procedures that are aligned with your business goals, ensuring optimal productivity of your staff.
Are your IT consultants able to help our company, manage IT projects effectively, on time, and within budget?
Absolutely, we leverage our diverse expertise to ensure your IT projects are managed efficiently. We're known for stepping into complex projects, and we're not afraid to tackle challenges head-on.
Are you able to help us set a firm budget?
While setting a rigid budget can be challenging due to unforeseen factors, we can help scope your project accurately. This helps minimize the chances of overspending and often leads to cost savings, freeing up budget for other areas.
Can your IT consultants identify and address potential bottlenecks and pain points in our company’s IT systems?
Absolutely, our consultants can identify and address potential issues in your IT systems from a technical point of view, as well as we engage with your staff to understand the intricacies of your business, enabling us to provide effective solutions.
What about software, are you able to help optimize and advise on our software development and IT operations (DevOps)?
Yes, our software development division focuses on team collaboration, working together to achieve common goals. Whether it's your project or ours, our collaborative approach enhances efficiency and results.
Our cyber insurance company requires us to test and certify the results of our disaster recovery plan, can you help, we don’t even have a plan?
Yes, designing and testing disaster recovery plans is one of our specialties. As cyber risks grow, we recognize the importance of robust plans. We can help create and certify a comprehensive plan to meet your cyber insurance requirements.
We have an emergency software development problem, crisis or issue can you help?
Absolutely. Software emergencies are an inevitable part of the digital landscape. Our experienced team is ready to tackle your software issue head-on and get you back on track swiftly. Feel free to discuss your situation confidentially via our live chat, and we'll explore potential solutions together.
What are your pricing models and payment terms, and do you provide transparent cost estimates for software development projects?
Absolutely, we believe in complete transparency and fairness when it comes to our pricing and payment terms, we allow for accounts to be settled in, EUR, USD and GBP. Our pricing models are designed to cater to a variety of needs, and we're more than happy to walk you through them in detail. As for payment terms, we strive to keep them as flexible and accommodating as possible to align with the goals of the project. When it comes to cost estimates for software development services, we provide written, detailed and transparent quotations, showing methodologies so you know exactly what you're paying for and how to control costs going foward. We're here to answer any further questions you may have to ensure you feel comfortable and informed.
Our current partner has been unable to fulfil our goals and expectations, are you able to take over failed, stalled, or chaotic software development projects?
While not every project failure is due to a service provider, communication breakdowns can exacerbate issues. We've made the process of taking over projects as easy as possible. Feel free to discuss your situation confidentially via our live chat, and we'll explore potential solutions together.
What are the advantages of outsourcing software development to you versus having an in-house team?
Outsourcing software development to us provides access to a diverse set of skills and experiences, ensures an objective perspective, and is generally more cost-effective than maintaining an in-house team. Our services can scale according to your changing needs.
Do you only support full contract works and projects, or can we use your services for single once-off jobs?
We're open to both long-term contracts and once-off jobs. What matters to us is the nature of the project and its deliverables, and whether we can meet your expectations. Duration is a secondary factor.
What are the core languages or core competencies you develop and support?
Our core competencies span a variety of sought-after languages and frameworks in the UK and Ireland, and our team includes experienced UX & UI designers. We excel in back-end technologies such as PHP, ASP, .NET and their related frameworks like Laravel. As for front-end technologies, our expertise lies in JavaScript and its popular libraries and frameworks such as Vue.js, React, Angular, Tailwind, and Bootstrap. We're proficient in working with databases including MySQL, PostgreSQL, MongoDB, and SQL Server. Furthermore, our team demonstrates a strong command of cloud technologies such as AWS, Google Cloud, and Azure. We adhere to DevOps practices, utilizing tools like Docker, Jenkins, and Kubernetes. This list isn't exhaustive and our skills and competencies continue to evolve to keep pace with the industry's demands.
How do we choose the right technology stack for our software development projects, can you help?
We can definitely assist in choosing the right technology stack. An understanding of the project goals and the capabilities of various tech stacks is crucial to making the right choice.
How do you maintain the security and data privacy of our software solution throughout the development process?
Security and privacy are fundamental to our development process. Our contractual agreements contain stringent confidentiality clauses to protect sensitive information. Your privacy is our priority.
How can businesses leverage open-source software in their software development projects?
Leveraging open-source software in your software development projects can be highly beneficial and is a common practice in today's tech industry. The main advantage is that open-source software comes with a community of developers that continuously improve and update the software. This means you benefit from the collective knowledge and problem-solving capabilities of the community. Additionally, using open-source can significantly cut down costs as you don't have to start from scratch, and it often comes free of charge. However, it's important to understand that open-source software is not always the perfect solution for every project. Some projects may require unique features that are better addressed with custom-built software. We are open to using both open-source and custom solutions, as our main goal is always to choose the best fit for your specific project needs and objectives.
What are your thoughts on the trends and emerging technologies shaping the future of software development solutions and support?
Emerging technologies certainly have their place, but the industry's shift towards more rigorous compliance requirements is also influencing software development. The social impact of these technologies and practices is becoming a major consideration for the future.
What are the key factors to consider when selecting a software development partner or vendor?
Key factors to consider include the vendor's experience, technological competence, adherence to deadlines and budgets, communication style, and post-deployment support and services, plus if you gel with them, if they are a relaxed fit, these things matter and are often over looked.
What kind of post-development support and maintenance can we have after delivery or deployment of our software application?
We offer comprehensive post-development support and maintenance, including bug fixes, updates, system monitoring, performance optimization, and new feature implementation. The specifics can be customized based on your needs.
How do we know we can scale and adapt our software solutions as our needs evolve?
We build software solutions with scalability and adaptability in mind from the onset. Our experienced team will ensure your solution can evolve as your business needs change, leveraging modular architectures, future-proof technologies, and flexible design patterns.
Do you build websites?
While our primary focus is on software development, our team includes skilled front-end developers and UX/UI designers. If a website is part of your application project, we can certainly accommodate it. However, we don't specialize in standalone website development.
How do you ensure compliance with relevant regulations?
We're committed to meeting industry-specific regulations. While compliance can be a complex process, our past successes in money exchange houses and pharmaceuticals industries demonstrate our ability to navigate even the most highly regulated industries.
What types of Contractor resources can you supply?
We're proud to have a versatile and expansive team brimming with talent and experience. Our team members cover the entire IT spectrum, engaging in Software Development, Consultancy, and Onsite Implementations. Their ability to tap into collective knowledge enhances their individual performance. If you need support related to IT or Software, feel free to start a live chat now, share your needs, and we can provide targeted advice.
Is this a recruitment agency?
No, although there might be some surface-level similarities, our operation is fundamentally different. Our ever-growing team consists of individuals who we develop, pay, and support. These team members can be contracted out individually or in groups to supplement your IT resources. With our setup, think of IT resources as a flexible, collaborative service.
How quickly can you provide an IT or Software contractor for my business?
Once contractual formalities are concluded, our agility comes to the fore. There have been instances where we've managed same-day deployment. Of course, numerous factors can affect this timeline, but one guarantee we offer is productive delivery. Our experienced team, supported by a broad network of in-house expertise, assures you of this.
Do you offer both remote and onsite contractors?
Indeed, we do. Our diverse team and flexible approach enable us to offer both hybrid and fully remote or onsite models. Each model has its pros and cons, but our understanding of these dynamics allows us to offer tailored advice based on your project requirements.
Can the contractors work on long-term projects?
Absolutely, some of our contractors have successfully worked on extended projects that have spanned over a decade. We pride ourselves on being able to commit to and support long-term engagements.
What is the minimum contract duration for an IT or Software Contractor?
We don't have a minimum duration. During contract negotiations, project requirements are outlined clearly, allowing us to adapt to your needs. Our flexibility is one of our strengths that we're often praised for; we've been part of projects lasting from one month to over a decade.
How do you ensure the quality of the contractors you provide?
We aren't just a recruitment agency filling slots with CVs, we're a team-driven operation where experience and abilities count. We place a strong emphasis on aligning with project end-goals. Every individual has their strengths and weaknesses, but imagine the boost in productivity if your staff could lean on a robust internal resource pool.
Are your contractors experienced in the latest technologies and programming languages?
Absolutely. While staying abreast of new technical stacks is crucial, we believe that the right stack for a project isn't necessarily the latest one. The best choice is one that aligns seamlessly with the project's goals. We approach your project with a comprehensive perspective.
Can your contractors integrate with our existing teams and processes?
Yes, seamless integration with existing internal IT staff is something we aim for and excel at. Imagine this: your contract calls for a backend developer, but what you get is someone backed by a pool of talent, from frontend developers to data scientists, all accessible as the project requires. The benefit? Smoother transitions and less guesswork.
How do you handle confidential and sensitive information?
Confidentiality is a critical part of our contractual agreement. This ensures that both parties understand their responsibilities regarding sensitive information. If we make a privacy promise to our site users, you can imagine the level of confidentiality we offer our clients. It's of the utmost importance to us.
What happens if a contractor is not a good fit for my business?
It's indeed rare, but we completely understand that not every match might be the perfect one. If any conflicts arise, our versatile team is always ready to step in. We can promptly substitute the resource to ensure a better fit and work proactively to minimize potential future conflicts. Our main objective isn't to keep you bound, but to ensure a successful collaboration. If things don't work out, we have straightforward clauses in place that can be activated. All we ask for is open and honest feedback. This way, we can learn and minimize the possibility of similar situations in the future.
How do you handle contractor absences or sudden departures?
So far, we've not faced this issue. We're a family-focused company that values the happiness of our team members. However, should the unexpected occur, we have a deep resource pool and can substitute resources swiftly.
Do your contractors receive ongoing training and development?
Yes, they do. We focus on a broad range of skills, not only technical. Our goal is to upskill our team continually, ensuring they offer a truly diverse skill set.
How can you assure that contractors will be able to understand and meet my specific business needs?
Our passionate team of tech lovers are known for their adaptability and commitment to your business needs. The key is in the contract details and our comprehensive understanding of the project.
Can I hire multiple contractors if I have a large project?
Absolutely. Bigger projects require larger scopes. Initiate a live chat now and we'll provide advice tailored to your specific project requirements.
Are your services compliant with the employment laws and regulations in Ireland?
Yes, without a doubt. We believe in doing good business within regulatory guidelines. We see no reason to cut corners, we care both about our staff and our clients welfare, as there are plenty of opportunities to in Ireland and the wider EU.
Can you provide contractors who have specific industry experience relevant to my business?
Certainly, we can. We're open about what we can offer and will ensure that we provide contractors who are well-suited to your requirements needs.
What are your pricing models and payment terms, and do you provide transparent cost estimates for Contractors?
Absolutely, we believe in complete transparency and fairness when it comes to our pricing and payment terms, we allow for accounts to be settled in, EUR, USD and GBP. Our pricing models are designed to cater to a variety of needs, and we're more than happy to walk you through them in detail. As for payment terms, we strive to keep them as flexible and accommodating as possible to align with the goals of the project. When it comes to cost estimates for our contractor services, we provide written, detailed and transparent quotations, showing methodologies so you know exactly what you're paying for and how to control costs going foward. We're here to answer any further questions you may have to ensure you feel comfortable and informed.
What kind of support do you offer to clients during the contract period?
Our approach is hands-on and supportive. The contractor working for you is part of our team, familiar with the contract requirements and able to tap into a resource pool to deliver on time and efficiently. Our entire team is here to support both you and the contractor throughout the process.
Can I extend a contractor’s term if I’m satisfied with their work?
The short answer is: possibly. This is addressed in our standard terms. Our team is in high demand and their availability can sometimes be limited. If a contractor is scheduled for another project, we'll do our best to accommodate your request. If not, another member of our team, who can seamlessly take over the project, will be proposed. Rest assured, knowledge transfer within our team is seamless.
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